Faulty goods or items damaged during shipping have to be reported to us within 24 hours of receiving the product.

We will strive to replace the faulty or damaged item, but if this is not possible, the customer will be reimbursed with the full amount of costs.

The fault or the sustained damage must be documented by due process. The faulty or damaged item must be returned to us for inspection. We will not deliver a replacement before the fault or damage has been confirmed. 

No retern and exchange. Unfortunately, we are unable to accept the return or exchange items without any our faulty or damage during shipping.

Please be sure you’re completely satisfied with your purchase.

The price of the returned items will be refunded on your bank account, your credit card or Paypal account, depending on method of payment. 

The reimbursement will take place as soon as we have received and inspected the returned item.